Everything you wanted to know about car service
How quickly can you accept my car?
We understand that every minute without a car matters, so we offer a preliminary recording online or by phone.In most cases, we are ready to accept your car within one to two days, and in urgent situations we will try to find the next possible time.This allows us to optimally distribute the load on the masters and provide quality service without long expectation.
What cars do you serve?
Our experts have many years of experience with a wide range of brands - from domestic to premium European, Asian and American brands.We constantly invest in modern diagnostic equipment and training of mechanics, which allows you to confidently work with various models.Regardless of the brand of your car, we guarantee a professional approach and the use of appropriate spare parts.
Do you provide a guarantee for work performed?
Yes, we provide an official guarantee for all types of repair work and installed spare parts for a period of 6 months to 2 years, depending on the type of service.Warranty obligations are prescribed in detail in the contract and apply subject to the recommended service regulations.This gives our customers confidence in the long -term reliability of our work.
Can I get a detailed estimate before the start of the repair?
After the diagnosis, we necessarily make a detailed estimate with the cost of spare parts and work, which we coordinate with you before the start of any action.We do not start repairs without your approval of the estimate and always inform about possible additional work if they are required in the process.This approach eliminates unexpected expenses and allows you to plan a budget.
How often should be maintained maintenance?
The regularity of maintenance depends on the car model, operating conditions and the manufacturer's recommendations.Usually we advise you to conduct a planned one every 10-15 thousand kilometers or once a year, which allows you to timely identify potential problems.Compliance with the service schedule significantly extends the service life of Vehicle and prevents serious breakdowns.
Do you use original spare parts?
We offer the choice of original spare parts, high -quality analogues and restored details depending on your preferences and budget.Our experts will always advise the advantages and disadvantages of each option for your specific situation.All spare parts undergo a thorough check and have appropriate quality certificates.
What to do if the breakdown occurred on the road?
In such cases, we will organize the evacuation of your car to our maintenance station using trusted partners.If necessary, our masters can go to the place to provide emergency assistance if the situation allows it.We do our best to minimize your inconvenience and quickly return the car to working condition.
How is the payment of services?
We accept all the main forms of payment including cash and non -cash payments, bank cards and transfers.Payment is made after the completion of all work and your full satisfaction with the result upon receipt of Vehicle.You always get a full package of closing documents including the act of completed work and a warranty card.